Thinking about purchasing a new toilet? Start by searching EPA’s WaterSense website for WaterSense labeled toilets that have undergone rigorous performance testing. Listed below are some frequently asked questions on purchasing and maintaining toilets.

  • Q.  What is WaterSense?
    A. WaterSense is a program sponsored by the U.S. Environmental Protection Agency (EPA) that helps consumers identify high performance, water-efficient devices, and services that can help reduce water use.
  • Q.  How much water does an EPA WaterSense labeled toilet use?
    The average water use for an EPA WaterSense-labeled toilet is 1.28 gallons per flush. Old toilets use as much as 7 gallons per flush. Current plumbing standards require 1.6 gallons per flush or less.
  • Q.  Where can I get more information on WaterSense labeled high-efficiency toilets?
    A. The links below provide information on toilet efficiency and performance
    • EPA WaterSense-labeled toilets
    • Maximum Performance (MaP) testing
  • Q. Can I get a rebate?
    A. A handful of cities in the valley area offer a rebate on toilets. Visit the WaterSense website for a listing of cities who offer rebates.
  • Q. Do you have more information on purchasing toilets?
    A. The city of Mesa has developed a great information sheet called The Toilet Papers and it will give you more facts on how toilets have changed and improved since 1994.
  • Q. Once I purchase a new toilet am I done?
    A. Not really. As toilets age, their parts fail and they can start to leak. It is recommended that you check your toilets twice a year for leaks. The City of Chandler has a brochure on leak detection.  In this brochure, you will find information on checking and repairing toilet leaks.
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